Friday, October 11th
1:00 – 4:30 pm Afternoon Sessions:
FM-01 Finding and Creating Social Media Content to Help Your Customers Know, Like and Trust You– Caroline Legrand | Shop Marketing Pros
FM-02 The Shop Owners Guide to Growing Your Service Advisor-Â Rick White | 180BIZ
FM-03 From Chaos to Clarity: Enhanced Communication for Auto Repair Shops – Sara Fraser | Auto Ignite Management
FM-04 How to Lose Your Business in 3 Weeks & What Can NASTF Do For You?– Donny Seyfer | NASTF
FT-01 Variable Valve Timing: Fundamentals & Diagnostic Processes-Â Eric Ziegler
FT-02 A Streamlined Approach To Diagnostic Dilemmas-Â Â Brandon Steckler
FT-03 Diagnosing Gnarly Intermittent Faults–  Gary Smith | DiagNation
5:00 – 7:00 pm Evening Reception & Trade Show
Saturday, October 12th
8:00 – 12:00 pm Morning Sessions:
SM-05 Decoding Your Labor Rate Strategies for Shop Owners – Kathleen Callahan | Repair Shop of Tomorrow
SM-06 7 Habits of Highly Successful Service Advisors – Bill Haas | Auto Ignite Management
SM-07 10 Critical Steps to Financial Freedom – Maylan Newton | Educational Seminars Institute
SM-08 Attracting Technicians Through Your Marketing – Caroline Legrand | Shop Marketing Pros
ST-05 Conquering Network Diagnostics – Rich Falco
ST-06 Tactical Diagnostic Series – Scan and Scope -Gerard Tonno
ST-07 Introduction to Keys & Immobilizer Systems -Keith Perkins
ST-08 Pressure Waveform Acquisition and Analysis, From The Inside-Out (8:30am-5:00pm – all-day) – Brandon Steckler
ST-09 Hybrid -EV Class (8:30am-5:00pm – all-day) – Gary Smith & Adam Robertson
12:00 – 2:00 pm Lunch & Trade Show
2:00 – 5:00 pm Afternoon Sessions:
SM-09 Culture Shock Electrifying the Workplace – Sara Fraser, Bill Haas | Auto Ignite Management
SM-010 Confident Selling – Maylan Newton | ESI
SM-011 Building Better Teams – Rick White | 180BIZ
ST-010 Diagnostic Application of Wiring Schematics – Rich Falco
ST-011 BMW 101 – Justin Morgan
ST-012 J2534 Asian Programming Update – Keith Perkins
5:00 – 7:00 pm Evening Reception & Trade Show
*Schedule subject to change