“How Does the NWACA Code of Ethics Help Auto Shops Build Customer Trust?”

Blog, Consumer Information, Dateline, Featured Events

Walk into any independent auto repair shop, and you’ll find more than just tools and lift bays. Behind every quote, inspection, and recommendation is something that matters even more: trust. For customers, choosing a shop is personal. They’re handing over their...

What Are the Real Benefits of Preventive Maintenance for Your Auto Repair Shop?

Blog, Consumer Information, Dateline, Featured Events

Running an auto repair shop isn’t just about fixing cars when they break down. It’s about helping vehicle owners avoid breakdowns and building trust, stability, and long-term relationships. In this post, we dive into why preventive auto maintenance isn’t just a bonus...

Relax, Recharge, and Reconnect: The Value of NWACA’s Management Retreats

Blog

Running an independent auto repair shop isn’t just a job; it’s a constant juggle of people, parts, pressure, and passion. You’re not just a technician. You’re a leader, a decision-maker, a coach, and sometimes, the one taking out the trash. So when NWACA hosts a...

November Reflections: Grit, Growth, and the Power of Community in Auto Care

Blog

As the leaves turn and the air sharpens across the Pacific Northwest, November arrives not just as a season but as a pause. A moment to look back, take stock, and recognize the resilience and progress of our industry. At the NorthWest Auto Care Alliance (NWACA), we’re...

Fall Into Vehicle Safety: Why Autumn Is the Season for Preventive Maintenance

Blog

As the air turns crisp and the days grow shorter, it’s time for more than just pumpkin spice and cozy sweaters—it’s time for preventive vehicle maintenance. At the Northwest Auto Care Alliance (NWACA), we encourage independent automotive shops and their customers to...

Grit and Grease: Celebrating the Blue-Collar Backbone of the Pacific Northwest

Blog, Consumer Information

Introduction  Every September, we pause to recognize the American workforce through Labor Day. At the Northwest Auto Care Alliance, this means spotlighting the skilled, dedicated professionals who turn wrenches, manage service desks, and mentor future technicians. In...