Northwest Auto Care Alliance is pleased to bring you – Lead from the Front: Mastering Leadership for Sustainable Success

3-Part Online Lead from the Front

Instructor: Kent Bullard, The Institute
Category: Business Management / Ownership / Business Strategy / Growth Strategy / Investment Strategy / High-Performance / Mergers & Acquisitions (M&A)
Length: 6-8 hours

Program Overview:

“Lead from the Front” is a transformative 3-part webinar series designed to equip automotive repair shop owners and managers with the leadership skills to thrive in today’s dynamic environment. Presented by Kent Bullard, COO & Partner of The Institute for Automotive Business Excellence, each session builds on critical elements of effective leadership, focusing on personal management, team building, and operational excellence.Participants will learn:

Week-by-Week Breakdown:

Week 1: Managing Yourself – February 19th

“Unlock the Secret to Gaining Control Over Your Day and Your Life!”
Time is your most valuable asset—are you making the most of it? This session dives into personal time management strategies to help you prioritize, overcome procrastination, and maximize your impact as a leader. Learn how to work smarter, not harder, and set the foundation for lasting success.

Week 2: Challenge to Champion – February 26th

“Build a Workforce That Stands the Test of Time!”
Your team’s strength determines your shop’s success. Learn the art of hiring, retaining, and empowering top-tier talent to create a resilient workforce. Gain actionable strategies for fostering leadership and accountability, aligning your team with your goals, and turning challenges into growth opportunities.

Week 3: Chaos to Control – March 5th

“Turn Your Shop’s Chaos Into a Well-Oiled Machine!”
Bring clarity and control to your operations with Standard Operating Procedures (SOPs). This session will guide you through the process of implementing SOPs to streamline workflows, manage change, and cultivate a culture of accountability. Say goodbye to chaos and hello to efficiency and profitability.

Join us for this fascinating and challenging program. You won’t want to miss this!
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Kent Bullard, COO and Partner at The Institute for Automotive Business Excellence, is a dynamic speaker, instructor, and consultant dedicated to empowering independent automotive shop operators. With over a decade of experience and a passion for people, Kent has trained thousands of businesses and presented at major industry events like Worldpac STX, PAVE, and ASTE. His expertise spans business management, operations, and personal development, driven by the belief in fostering self-worth and meaningful success for shop owners, their teams, and their communities.